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Scams Image of Pension scams: work and pensions committee inquiry

Pension scams: work and pensions committee inquiry

On 27 January 2021, the Work and Pensions Committee (WPC) questioned Guy Opperman, Minister for Pensions and Financial Inclusion, as part of its inquiry into pension scams. During the session, the Minister made the following comments:
Plan news Image of Customer Experience Centre (CEC) update

Customer Experience Centre (CEC) update

In January we launched the ability to complete ID&V with callers before they connect to one of our team of CEC representatives. Having worked with our telephony provider BT, the service now allows callers to submit their details (the details that we would normally have asked for over the telephone) by entering a member number...
Plan news Image of The end of lockdown?

The end of lockdown?

Prime Minister, Boris Johnson has set out a four step plan to take many of us out of lockdown. The Government’s vaccination programme rollout is progressing well and we’re getting closer to some restrictions being lifted. Here are some of the key milestones from the Prime Minister’s plan:
Plan news Blogs & Podcasts Trustee Image of Interview with Andrew Dodd

Interview with Andrew Dodd

Andrew Dodd retired as a Trustee Director at the end of October, after serving 23 years on the trustee board. We took this opportunity to ask Andrew how he feels the role has changed since he first became a trustee and to find out his plans for the future.
Scams Image of The Pensions Regulator’s Pledge campaign to combat pension scams

The Pensions Regulator’s Pledge campaign to combat pension scams

The campaign On 10 November 2020, The Pensions Regulator (TPR) launched its latest anti-pension scamming campaign when it called on the pensions industry to publicly pledge to combat pension scams. The campaign is supported by the Pension Scams Industry Group (PSIG).
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