How to make a complaint
The Trustee’s aim is to run the HP Plan in such a way that does not give members any cause for complaint. However, pension law requires that there is a formal procedure for resolving disputes arising from the running of the HP Plan. This is known as an ‘Internal Disputes Resolution Procedure’. If you wish to make a complaint, please follow this procedure. You can read it by clicking on the button below.
Internal Disputes Resolution Procedure