TPAS provide free independent and impartial guidance to the public. Anyone can use this service and speak with a pension specialist without the need to book a prior appointment.
You can phone them on 0800 011 3797 - this call will be free from most UK mobiles and landlines. The new number replaces their existing local rate number which remains available for the time being.
TPAS also offer a live webchat facility which is available weekdays between 9am and 6:20pm (and 7-9pm on Tuesday evenings) at www.pensionsadvisoryservice.org.uk/chat
Alternatively, you can continue to contact TPAS by writing to:
The Pensions Advisory Service (TPAS)
11 Belgrave Road